Refund & Cookie Policy – IPTV Portugal

1. Introduction

At IPTV Portugal, we are committed to providing a reliable streaming service while maintaining transparency about refunds and the use of cookies. This page explains when refunds may be granted and how cookies are used on our platform. By using IPTV Portugal services, you agree to the terms outlined below.

Refund Policy – IPTV Portugal

2. General Refund Terms

IPTV Portugal prioritizes customer satisfaction. However, due to the nature of digital services, refunds are only granted under specific conditions. We strongly encourage users to review this policy before purchasing.

3. Refund Eligibility

A refund request will only be considered if all the following conditions are met:

  • Request Timeframe: The request is submitted within 48 hours of purchase
  • Service Issue: The IPTV service is not working due to a verified problem on IPTV Portugal’s side
  • Technical Failure: Our support team is unable to resolve the issue after reasonable attempts

Refunds are approved only when the fault clearly originates from IPTV Portugal and cannot be fixed.

4. How to Request a Refund

To request a refund, contact IPTV Portugal support and provide:

  • The contact details used during the order
  • Date and approximate time of purchase
  • A clear description of the issue

Our team will review your case and respond as soon as possible.

5. Non-Refundable Cases

Refunds will not be granted in the following situations:

  • Change of mind after purchase
  • Incorrect installation or misuse of the service
  • Internet or network issues on the user’s side
  • Device or app incompatibility
  • Requests made after the 48-hour period
  • Violation of IPTV Portugal Terms of Use

Even in these cases, our support team will assist you in resolving any issues.

6. Refund Processing

If a refund is approved:

  • The amount will be returned via the original payment method
  • Processing may take 5–10 business days, depending on the provider
  • You will be notified once the refund is completed

Cookie Policy – IPTV Portugal

7. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. IPTV Portugal uses cookies to improve performance, security, and user experience.

8. How IPTV Portugal Uses Cookies

We use cookies to:

  • Keep users logged in during sessions
  • Remember preferences such as language and display settings
  • Analyze website traffic and performance
  • Improve security and prevent unauthorized activity
  • Enhance overall usability

9. Types of Cookies We Use

Essential Cookies

Required for the proper operation of IPTV Portugal. These enable core features مثل navigation and secure access.

Functional Cookies

These remember your preferences and personalize your experience, such as language or theme settings.

Analytics Cookies

Used to collect anonymous usage data to help improve website functionality and performance.

10. Managing Cookies

You can control cookies through your browser settings. Options include:

  • Deleting stored cookies
  • Blocking specific types of cookies
  • Disabling all cookies

Please note that disabling cookies may affect certain features of IPTV Portugal.

11. Third-Party Cookies

Some cookies may be placed by third-party services integrated with IPTV Portugal, including:

  • Analytics providers
  • Payment processors

These third parties handle data according to their own privacy policies.

12. Policy Updates

IPTV Portugal reserves the right to update this Refund & Cookie Policy at any time. Changes will be published on this page, and continued use of the service indicates acceptance of those updates.

13. Contact

For any questions regarding refunds or cookies, please contact IPTV Portugal through the official support channels available on the website.