Privacy Policy – IPTV Portugal
1. Introduction
At IPTV Portugal, protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website or use our IPTV services. By using IPTV Portugal, you agree to the practices described in this policy.
2. Information We Collect
We only collect data that is necessary to provide our services efficiently. This may include:
Personal Information
- Full name
- Email address
- Phone or WhatsApp number
Account Information
- Login credentials (securely encrypted)
- Subscription details and status
Technical Information
- IP address
- Device type and operating system
- Browser type and usage data
Payment Information
- Transaction history
- Billing-related details (processed securely via third-party providers)
3. How We Use Your Data
IPTV Portugal uses your information strictly for service-related purposes, including:
- Creating and managing your account
- Delivering IPTV services and access credentials
- Processing payments and subscriptions
- Providing customer support
- Sending important service updates (e.g., renewals or technical notices)
- Improving website performance and user experience
- Preventing fraud and ensuring platform security
We do not use your data for unsolicited marketing.
4. Legal Basis for Processing
In compliance with the General Data Protection Regulation (GDPR), we process personal data based on:
- Contractual necessity – to provide the IPTV Portugal service
- Legal obligations – to comply with applicable laws in Portugal
- Legitimate interests – to enhance service quality and security
- User consent – when required for specific activities
5. Data Storage and Protection
We take appropriate technical and organizational measures to keep your data secure, including:
- Secure servers located within the EU
- Encrypted data transmission (SSL/HTTPS)
- Restricted access to authorized personnel only
- Regular system monitoring and security checks
Your data is stored only for as long as necessary to fulfill the service or meet legal requirements.
6. Sharing of Information
IPTV Portugal does not sell or rent your personal data. Information may only be shared in limited circumstances:
- With trusted service providers (e.g., payment processors or hosting services)
- When required by law or legal authorities
All partners are obligated to handle your data securely and only for agreed purposes.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience.
Types of Cookies We Use
- Essential Cookies – required for basic website functionality
- Analytics Cookies – help us understand user behavior and improve performance
- Marketing Cookies – used to measure and optimize advertising (if applicable)
You can manage or disable cookies through your browser settings, though this may affect certain features.
8. Analytics Tools
IPTV Portugal may use analytics tools (such as traffic monitoring services) to collect anonymous data about website usage, including:
- Pages visited
- Time spent on the site
- Referral sources
This information helps us improve our services and user experience.
9. User Responsibilities
By using IPTV Portugal, you agree to:
- Provide accurate and up-to-date information
- Use the website and services lawfully
- Avoid any activity that could harm the platform or other users
10. Your Rights Under GDPR
If you are located in Portugal or the EU, you have the following rights:
- Access – request a copy of your personal data
- Correction – update inaccurate or incomplete data
- Deletion – request removal of your data
- Restriction – limit how your data is processed
- Portability – receive your data in a structured format
- Objection – object to certain types of data processing
To exercise these rights, you can contact IPTV Portugal through official support channels.
11. Data Retention
We retain your data only for the duration of your active subscription and for a limited period afterward, as required for administrative or legal purposes.
12. Policy Updates
IPTV Portugal may update this Privacy Policy from time to time. Any changes will be published on this page. Continued use of the service after updates indicates acceptance of the revised policy.
13. Contact Information
For any questions regarding this Privacy Policy or your personal data, please contact IPTV Portugal through the official contact details available on our website.
